- After the launch of Aarogya Setu app to tackle COVID-19 impact, now Centre government in partnership with Tamil Nadu (TN) government and Indian Institute of Technology (IIT) Madras has launched its complementary initiative named “Aarogya Setu Interactive Voice Response System (IVRS)”.
- It is launched by TN Chief Minister (CM) Edappadi Karuppa Palaniswami and Union Minister of Electronics and Information Technology (MeitY) Ravi Shankar Prasad.
- The basic difference between both apps is that Aarogya Setu is for smartphones while IVRS is its helpline version for non-smart phones.
- The Aarogya Setu IVRS or IVRS COVID-19 helpline number is 9499912345. Currently, this is available only in Tamil Nadu. Other states will also launch the initiative soon.
About Arogya Setu IVRS
- Arogya Setu and Arogya Setu IVRS will run in combination to help affected and those with symptoms of coronavirus. The IVRS facility will get activated after giving a missed call and location identification. After that the caller will be provided with options for assistance, healtcare and guidance like Aarogya Setu app, which connects health services with the people of the country to fight against the menace of coronavirus.
