The indian Railways launched an integrated helpline number 139 for quick grievance and enquiries by the passengers during journeys. Key Points: It is an integrated form of existing helpline numbers (except 182) particularly to avoid the inconvenience over multiple helpline numbers and will be easy to connect with Railways for all their needs during travel. The helpline number will be available in 12 languages and it will be based on an interactive voice response system and it can also be used for general complaints, accidents and safety issues.
