Initiative / Scheme 'Makkal Sevai' (Public Service) Platform Context: A dedicated app is set to be launched soon for the public to register complaints in the Perambur constituency, from where the Chief Minister was elected. Key Objectives To bring issues regarding people's basic needs directly to the government's attention. To strengthen the administrative mechanism for the speedy resolution of grievances. To improve communication between the public and the government. To ensure transparent and accountable administration. Key Information Through the 'Makkal Sevai' platform, the public can directly bring their essential needs and grievances to the attention of the Chief Minister of Tamil Nadu. New Initiative: A dedicated website named "Makkal Thalam" (People's Platform) was launched. Purpose: To provide a facility for the public to register and track government services, schemes, and grievances on a single platform. Government Website / e-Governance Initiative Key Features Rapid receipt of public grievances. Facility to register petitions online. Facility to track the status of petitions. Easy delivery of government department services to the public. Creation of a transparent and efficient administration. Issues that can be reported through this platform Electricity-related issues Road facilities Drinking water facilities Cleanliness and sanitation works Education-related requests Medical assistance Grievances regarding government welfare schemes Housing assistance Employment-related requests Business-related issues
