ICICI bank has rolled out a new feature of voice banking services on Amazon Alexa and Google Assistant for its customers. It will enable customers to #BankWithTheirVoice and get answers to banking queries, check account balance & transactions, credit card due date and more. The company’s new voice banking service uses an omnichannel bot called iPal to allow users to interact with virtual assistants on Alexa or Google Assistant-powered devices.
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