ICICI bank has rolled out a new feature of voice banking services on Amazon Alexa and Google Assistant for its customers. It will enable customers to #BankWithTheirVoice and get answers to banking queries, check account balance & transactions, credit card due date and more. The company’s new voice banking service uses an omnichannel bot called iPal to allow users to interact with virtual assistants on Alexa or Google Assistant-powered devices.
Voice banking services launched by ICICI Bank for its customers
ICICI Bank introduces ‘Cardless Cash Withdrawal’ through ATM using ‘iMobile’
ICICI Bank today announced the launch of a ‘Cardless Cash Withdrawal’ facility from its ATMs. This service enables customers to withdraw cash from over 15,000 ATMs of the bank by simply raising a request on ‘iMobile’, its mobile banking application. It is a simple and convenient way to withdraw cash without using a debit card.
ICICI Bank launches banking services on WhatsApp
The ICICI Bank has launched Whatsapp bankingto assist its customers in meeting the banking needs from homes during the lockdown. Beneficiaries Any existing ICICI Bank Savings Account customer on WhatsApp can access the new service. The customer who has only an ICICI credit card can use the service to block/ unblock the card. The Non-ICICI Bank customers can also use this service to know the nearby location of the Bank’s branches / ATMs.
Coronavirus declared as a global health emergency by WHO
The World Health Organisation (WHO) has declared novel Coronavirus (nCoV)as a global health emergency. This announcement was made as the outbreak which was more prominent in China has now continued to spread to other countries too. Key Points: So far 213 people in China mostly from Hubei city have died from the virus, with almost 10,000 cases nationally. The WHO has identified 98 cases in 18 other countries other than China. CoV: Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). nCoV is a new strain of the virus. About World Health Organisation(WHO) Founded- 7 April 1948. Headquarters- Geneva, Switzerland.
ICICI Bank launches first-of-its-kind 24×7 self-service delivery facility , ‘iBox’
ICICI (Industrial Credit and Investment Corporation of India) Bank , an Indian financial institution, has launched first-of-its-kind 24×7 self-service delivery tool for customers called “iBox” at one of its branches in Mumbai, Maharashtra. The bank has started it in over 50 branches in 17 cities. About ICICI bank: Founded– 1994 Headquarters– Mumbai, Maharashtra
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