- ICICI bank has rolled out a new feature of voice banking services on Amazon Alexa and Google Assistant for its customers. It will enable customers to #BankWithTheirVoice and get answers to banking queries, check account balance & transactions, credit card due date and more.
- The company’s new voice banking service uses an omnichannel bot called iPal to allow users to interact with virtual assistants on Alexa or Google Assistant-powered devices.
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